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Privacy Statement of Glowcroft Limited

Glowcroft Limited believes in keeping your confidential information just that – confidential! We will only use your personal information our own internal purposes, such as keeping you informed of new product development and special offers.

Security

Glowcroft Limited has security measures in place to protect the loss, misuse and alteration of information under out control. Our online transaction systems are built on Secure Trading’s Server allowing secure Internet transactions. If your computer  is located on a local area network (LAN) that uses a firewall that prohibits secure transactions please telephone us to place your order.

Order Information

Glowcroft Limited uses an order form for customers when they request information, [products and services. When you place an order, we collect contact information (like your delivery and e-mail address) and financial information (like your account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers, and to get in touch with the customer when necessary. Financial information that is collected is used to bill the user for products and services. Customers also have the option of ordering by telephone, and may elect to pay by cheque.

Use of Information

Glowcroft Limited will not collect any personally identifying information except when specifically and knowingly provided by our customers to our website. Such information includes name, address, e-mail address and phone number. This information may be combined with other personally identifiable information (such as demographic information and past purchase information) available from our records and other sources. This information will be used to make our future marketing efforts more efficient.

Choice/Opt-out

Glowcroft Limited provides users the opportunity to opt-out of receiving communications from us at any time. Users have the following options for removing their information from our database to not receive future communications or to no longer receive our services.

You can e-mail info@glowcroft,co.uk

You can telephone +44 (0)1449 723330

You can write to:      The Marketing Department
                                    Glowcroft Limited
                                    Williamsport Way
                                    Lion Barn Ind Est
                                    Needham Market                                                                                                                                          Suffolk
                                    IP6 8RW

Correct/Update        

Glowcroft Limited provides users the following options for changing and modifying information previously supplied.

You can e-mail info@glowcroft,co.uk

You can telephone +44 (0)1449 723330

You can write to:      The Marketing Department
                                    Glowcroft Limited
                                    Williamsport Way
                                    Lion Barn Ind Est
                                    Needham Market                                                                                                                                          Suffolk
                                    IP6 8RW

Other

If at any time Glowcroft Limited is required by law or legal purposes to release customer information, we must cooperate fully.

Contacting the Website

If you have any questions about this privacy statement, the practises of this site, or your dealings with this Website you can contact:

                                    The Marketing Department
                                    Glowcroft Limited
                                    Williamsport Way
                                    Lion Barn Ind Est
                                    Needham Market                                                                                                                                          Suffolk
                                    IP6 8RW

In addition you can contact us via the Contacts Page on this Website.