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Returns/Refund Policy

We have a 100% no quibble returns policy. If you are in some way unhappy with your SwellGel purchase please let us know within 28 days, send us the product back and we will refund you in full.
You must return the goods to Glowcroft at your expense, however we will refund your costs if the goods arrived damaged or were not what you ordered.
Please note that if you fail to take reasonable care of the goods, Glowcroft reserves the right not to accept their return and your payment will jot be refunded.
Glowcroft will refund the purchase price as soon as possible and within 5 working days of the receipt of your notice of cancellation. As the goods are your responsibility until they reach us, we cannot be responsible for goods lost or damaged I transit and therefore recommend that you pack them carefully and obtain proof of postage/despatch.